Know who's churning
before they tell you.
MRR exposed on silent accounts. Leads who engaged and disappeared. Free users with enough friction to pay. ResponZ gives founders the signals their CRM doesn't surface, in 30 seconds.
Three scenarios that cost you MRR every month
The silent churner
A €1,200/month account hasn't contacted support in 22 days. Not a complaint. Not a ticket. Just silence, and then a Stripe webhook.
The lead who gave up
They tried your product, asked a question, got a mediocre answer. Then disappeared. ResponZ shows you the quality score of that first reply.
The free user ready to pay
They've opened 8 support tickets in 30 days. They're hitting friction. They haven't upgraded. That's a DM waiting to happen.
What ResponZ gives you, as a founder
See who's churning before the cancellation email
Paying accounts going quiet, MRR exposed, last contact date. Export the list and call them before they're gone.
Your first impression is your support reply quality
The first reply a lead receives sets the tone. ResponZ scores it, and shows you which leads got a bad first answer and then disappeared.
Turn ticket patterns into product decisions
3 customers asked about the same missing feature this week. ResponZ shows you the pattern. You decide whether to build it, document it, or address it in onboarding.
12–27%
of “Fin-resolved” conversations are reopened at day 7
That's the invisible tax on your resolution rate, and your team's time.
How much MRR are you losing silently this month?
Connect Intercom. Get results in 30 seconds. No credit card.
See my at-risk accounts