Every recurring question is a missing article. ResponZ writes it for you.
ResponZ detects the topics your Help Center doesn't cover, generates the article draft, and lets you publish directly to Intercom in one click. Then measures how many tickets it prevented.
fewer tickets on a topic after publishing a gap article
Measured at D+30 after publication
Customers repeat the same questions. Your team repeats the same answers.
Your Fin agent tries to answer.
It finds an article, or it doesn't. When it doesn't, it escalates.
A human answers.
Next week, the same question comes back. Same answer. Same escalation.
The fix isn't better Fin prompting.
It's a missing article. ResponZ finds it.
What this costs you
Wrong answers per month
of your total volume
Reopen rate impact
of "resolved" conversations
Hours reviewing manually
at 500 conversations/month
ResponZ surfaces this in 30 seconds without reading a single conversation.
Common questions
“We don't have time to write articles.”
You don't write them. ResponZ does. You review and click publish.
“Fin already searches our Help Center.”
Yes. And when it doesn't find anything, it escalates. The gap is the problem, we fix the gap.
“How do we know it works?”
Ticket deflection measured at D+30. You see the number.
How many articles should you have written last month?
Free · No credit card · 30 seconds to first insight
Find out freeThe fix in 3 steps
Detect
ResponZ clusters your conversations by topic and surfaces the ones where no good answer exists in your Help Center. Ranked by volume.
Draft
For each gap, ResponZ generates a full article draft based on the conversations that created the gap. Accurate, on-brand, ready to edit.
Publish
Review the draft, adjust the title and collection, click Publish. The article goes live in your Intercom Help Center. Done.
We measure what your articles actually prevent.
At D+30 after publication, ResponZ compares inbound volume on that topic before and after. You see the number of tickets your article avoided, in concrete terms.