One price a month. Known in advance.
Start for free100 conversations free, no credit card
Free
To see your real data, once.
$0
- 100 conversations analyzed
- Quality, scoring and targets
- Noise filtering
- No credit card
Starter
1,500 conversations analyzed every month.
$49 /month
- Answer quality & scoring
- Monthly and yearly targets
- Volume and quality per agent
- Ask AI assistant
- Noise filtering, free
Most chosenChoose Team
Team
4,000 conversations analyzed every month.
$129 /month
- Everything in Starter
- Top Questions: recurring themes
- Retention and churn signals
- Documentation gaps detected
SoonGet notified
Docs
8,000 conversations, assisted documentation.
$249 /month
- Everything in Team
- Documentation duplicates
- Stale article detection
- API access
Cancel any time. Prices in US dollars, and the same amounts in euros within the European Union.
Side by side
What each plan unlocks
| Feature | Free | Starter | Team | Docs |
|---|---|---|---|---|
| Volume | ||||
| Conversations analysed / month | 100 once | 1,500 | 4,000 | 8,000 |
| One-off top-up | ||||
| Metered overage | Never | Never | Never | Never |
| Steering | ||||
| Ask AI assistant (natural-language questions) | — | |||
| Answer quality & scoring | ||||
| Monthly and annual objectives | ||||
| Volume and quality per agent | ||||
| Noise filtering | ||||
| Team analysis | ||||
| Top Questions (recurring themes) | — | — | ||
| Retention and churn signals | — | — | ||
| Documentation gaps | — | — | ||
| Documentation | ||||
| Documentation duplicates | — | — | — | |
| Outdated article detection | — | — | — | |
| Assisted article drafts | — | — | — | |
| Data | ||||
| Analysed history depth | 30 days | 12 months | 12 months | 12 months |
| CSV export | — | |||
| API access | — | — | — | |
Work out your price
How much will it cost me?
Team tier: 4,000 conversations included every month. That's $1,290 a year, 2 months free.
57%
of the Team envelope
No overage possible.
No surprises
What exactly is billed?
Counts toward your envelope
What needs AI: analyzing a conversation, an article flagged as stale, a qualified duplicate, a detected gap, a question to Ask AI.
Included on every tier
Intercom sync, storage, statistics, help center crawling and noise filtering.
No overage possible
You can't spend more than what you bought.
Analysis stops. You top up if you decide to, never a surprise bill.