🚧 ResponZ for Crisp is coming. Be the first to access the beta.
Your Crisp conversations know things
your dashboard doesn't.
ResponZ analyzes every support conversation from Crisp, quality of replies, missing knowledge base articles, customer sentiment, and churn signals. The same depth we built for Intercom, coming to Crisp.
Be notified when it's live →No commitment. No credit card. Just early access.
Crisp tells you how many conversations you had.
Not whether they were any good.
Quality is invisible
Your Crisp inbox closes conversations every day. Fast, efficient. But was the answer right? Was the tone on-brand? Crisp doesn't score replies. Nobody does, until now.
The same questions come back
Some topics come up 3, 5, 10 times a month. Your team answers them every time. The fix is an article, but nobody has the time to figure out which one to write.
Customers leave without warning
Churning customers don't open a ticket. They stop replying. They disappear. By the time you notice, it's been weeks.
Everything you've seen for Intercom. Built for Crisp.
Score every reply from your Crisp inbox
Every conversation response, from your team and from Crisp AI, gets a score on 4 criteria: relevance, accuracy, tone, completeness. The worst answers surface automatically, ranked by damage.
Turn your most common Crisp tickets into articles
ResponZ clusters your Crisp conversations by topic, detects the ones with no good answer in your knowledge base, and drafts the missing article. One click to publish.
Find who's about to churn before they do
Passive churn, upsell targets, at-risk accounts with revenue exposed. ResponZ reads your Crisp conversation history and surfaces the accounts going quiet.
The Crisp metrics that matter for ops
Volume, FRT, reopen rate, sentiment, agent load, with period comparison. The data Crisp gives you, plus what it doesn't.
We're building ResponZ for Crisp.
Join the waitlist and get first access to the beta, before it's public.
Based on what Intercom teams discovered in 30 days.
Stats from Intercom teams, Crisp results may vary. That's why we want your data.
of AI replies score below 40/100 on quality
knowledge gaps detected per 100 conversations
fewer tickets on topics after publishing a gap article
to connect and get first insights
“We already review conversations in Crisp.”
At 300 conversations a month, that's 25+ hours. ResponZ does it in 30 seconds.
“Crisp has its own AI.”
Crisp AI replies conversations. ResponZ scores whether those replies were accurate. Different jobs.
“We don't have a knowledge base.”
You don't need one to start. ResponZ detects what you should write, with or without an existing KB.
Don't let your Crisp conversations go unread.
Get on the waitlist. We'll reach out personally when it's ready.
Join the Crisp waitlist →